
A cochlear implant is an advanced hearing prosthesis designed for individuals with severe-to-profound hearing loss who do not benefit sufficiently from hearing aids. The internal portion of the implant is surgically placed into the cochlea by an otologist (ENT surgeon), and the external sound processor captures sound from the environment and sends it to the implant so the auditory nerve can carry signals to the brain. In the Greater Toronto Area, cochlear implant surgeries are most commonly performed through hospital programs such as The Hospital for Sick Children and Sunnybrook Health Sciences Centre.
But surgery is only the beginning. After implantation, the device must be programmed and adjusted over time through a process called mapping. Mapping is what turns the implant into meaningful hearing. During a mapping appointment, we measure how your auditory system responds through the implant, then fine-tune levels of loudness, pitch, clarity, and comfort so speech and daily sounds feel natural and useful in real life. Because listening needs change, we recommend that every cochlear implant user have a routine mapping once a year, or sooner if sound quality changes, if listening feels harder, or if your processor has been upgraded.
At AudioSense, cochlear implant mapping is led by Dr. Salima Jiwani, PhD, an audiologist with deep specialization in cochlear implants and bone anchored hearing devices. Dr. Jiwani completed her doctoral training in the Cochlear Implant Laboratory at The Hospital for Sick Children, working closely with leading implant researchers and surgeons to support children and adolescents who use cochlear implants. She also served as an operating room audiologist within the SickKids cochlear implant program. After her PhD, she joined Cochlear Canada Inc. as a Clinical Territory Manager for Eastern Canada, supporting clinicians and patients with complex cochlear implant and BAHA cases, and training professionals across the region. That background gives AudioSense patients access to a rare combination of research expertise, hospital-level clinical precision, and manufacturer-level system knowledge.
We also believe strongly in service-first cochlear care. If you ever need troubleshooting, consultation, replacement parts, or programming support, our goal is to help quickly and prevent any lapse in hearing access. If your device ever requires repair through the manufacturer, we make sure you are never without sound, including arranging a loaner or replacement processor while yours is being serviced. Cochlear implant users rely on their devices daily — and your access to hearing should never be interrupted by logistics.
AudioSense is designed to be a long-term partner for cochlear implant listeners. Whether you’re newly implanted, have worn your implant for years, or are due for an upgrade, we provide mapping, performance checks, device counselling, and ongoing care with the same depth and attention found in major hospital programs — but in a boutique clinic environment where time, comfort, and individualized care come first.
Your cochlear implant works best when it’s precisely tuned and actively supported. At AudioSense Toronto, we provide expert cochlear implant mapping and service-first care led by a PhD-trained implant specialist who has spent her career working directly with CI users and Cochlear Canada.
Book your cochlear implant mapping today and experience private-practice implant care that is advanced, personalized, and designed to keep you hearing confidently — every day.